Delivery time to anywhere in the world varies from 2 to 5 weeks on average after payment confirmation.
Remembering that we inform the tracking code of all products that are ordered on our website to your email
You can see how the tracking of your order is going on our own website on this page:


https://relogiosimportadosnaweb.com/rastreio-global-cainiao/

 

Tracking codes take 3 to 7 business days to be passed on from our suppliers to you, the customer.
We are not responsible if the product fails to be delivered to the recipient due to the delivery address being filled in incorrectly on our website at the time of checkout.


The period varies according to the speed of the Post Office and customs, but it usually takes between 20 and 30 days on average. The deadline for delivery is up to 40 working days. After the stipulated period, we recommend that you contact the Post Office to clarify the reason for the delay. If the couriers are not in possession of your order, contact us immediately so that we can check with our suppliers. Confirming that there is a problem in the logistics of your order, we will FULL void your purchase immediately after these verification steps.
It is important that you provide the means to carry out the delivery to the address registered in your order. After 3 (three) proven delivery attempts, you will have to pick up the order at a post office near your address. Storage fees are charged if not picked up within 7 calendar days. The fee amount depends on the weight/volume of the product.


CUSTOMS TAXATION
All products are shipped from abroad and are subject to customs taxation upon receipt. The fee is 60% of the purchase price, so if the amount charged is greater than that, please contact us so we can explain how to appeal to the post office.